◆ 可靠的服務 Reliability
準確、高效的履行我們所承諾的一切服務。
Providing the promised service accurately and efficiently.
◆ 專業的技術 Assurance
展示產品和服務方面的專業知識和技巧，以獲得用戶的信任和信心。
Building trust and confidence by showing professional knowledge and skills on your product and service.
◆ 良好的形象 Tangibles
通過公司職員的形象、辦公設備以及其他硬件設施，給客戶留下良好的印象。
Forming an impression perceived by the customers through the appearance of service staff, office equipment, stationary and physical facilities.
◆ 為客戶著想 Empathy
將心比心，關注客戶的利益和感受。
Caring about the customers concern and feeling.
◆ 要積極主動 Responsiveness
積極主動地為客戶提供服務。
Taking initiative to provide service to the customer.